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The TechCrunch Top 3
- Here yesterday, gone today: “We should have reviewed each contestant’s process more closely before entering the contest,” Slush organizers said after they and VC’s pitch judges decided to give Immigram a $1 million award after they discovered the company had ties to Russia. mike has more.
- Dark times at Tesla: Tesla has recalled about 350,000, or 1%, of the electric vehicles it’s sold in the past two years over some fairly serious issues, including failed taillights and defunct passenger airbags. jaclyn writes.
- Cloudy with a chance of setting and darkness: The prospects for startups are not rosy here. Flipkart CEO Kalyan Krishnamurthy is outspoken when he warns startups that the funding guidance for the next 12 to 18 months includes “a lot of turmoil and volatility.” Manic reports.
Startups and VCs
Actor Noah Schnapp, who plays Will on Netflix hit series Stranger Things, has a passion for tbh, a company he co-founded that aims to “reinvent” the hazelnut-cocoa spread Nutella.reported Maria Ann. The company relies on crowdfunding to raise money for the vegan alternative.
At our TC Sessions: Crypto event last week in Miami, darrell sat down with a true who’s who of the crypto industry to discuss the crypto regulatory landscape. That the central theses that all three panelists essentially agreed that the benefit of the FTX situation is that now more than ever there is impetus to move towards some sort of regulatory framework specific to crypto in the US. You can watch the segment on the website.
Here’s a series of stories to get you through the rest of your Monday. May there be light in dark places when all other lights go out.
Bring your product and customer success teams on the same page to improve net retention
You don’t have to move the needle far to optimize customer success. SaaS startups that improve incrementally will make small wins that have the potential to change the course of the business.
Rather than a traditional silo approach, bringing product and CX teams together into a single entity helps align incentives, writes Bryan House, SVP of Product and Customer Success at Elastic Path.
“Regardless of what you call the role, product management, UX and customer success should report to the same person,” he advises. “This leader should create a structure that shares incentives and common goals that align with your clients’ metrics of success.”
Three more from the TC+ team:
It’s a bit of déjà vu for Broadcom again under the watchful eye of the competition authorities. This time, the UK’s Competition and Markets Authority is examining the chip giant’s proposals $61 billion deal to buy virtualization software giant VMware. If you don’t remember the last time, it was when Broadcom tried Acquire competitor Qualcomm in 2018. The deal was scrapped after former President Donald Trump cited national security concerns. Paul writes that “Both the political and competitive optics are different this time, so it’s difficult to predict how all this will play out,” but he did get comment from Broadcom on what the company thinks.
Five more for your Monday:
TO UPDATE: The first version of the Daily Crunch incorrectly stated that the slush conference took place in Sweden. In order not to draw the ire of both Viking groups, we have corrected the headline. mud is an annual tech conference, which of course takes place in Helsinki, Finland. As a volunteer Scandinavian, Haje is duly ashamed of the mistake. It won’t happen again boys!